COVID FAQ

COVID-19 Testing Powered by Certis Oncology Solutions
Employers, request testing HERE, or call 858-260-3228

Answers to Frequently Asked Questions

Q. Why should organizations participate in Certis’ COVID-19 testing program?

Regular testing is a sensible way to help stem the spread of COVID-19. By finding spread patterns quickly, we can take actions to slow infection and reduce outbreaks. On-site testing is a proactive way for business owners to protect employees and patrons, and it’s a great way to signal your business’s commitment to eradicating this disease. Learn more about workplace testing at the CDC website.

Q. My employer is not using Certis to conduct workplace testing. Can I still get tested?

Certis Oncology Solutions does not offer COVID-19 testing to the general public.

Decisions about testing are made by state and local health departments or healthcare providers. If you live in the San-Diego area, please visit the San Diego County website for testing options and locations for individuals. To find testing locations in other areas, please visit your state or local health department website.

Q. What type of Covid-19 testing does Certis use?

Certis is currently offering the viral RT-PCR test for Covid-19. This test detects the presence of the virus. This is important, especially for businesses as we reopen our economy. It is critical to identify employees who are infected but could be contagious and show no symptoms (asymptomatic), which can last 5-14 days. These employees must be sent home and removed from the workplace to prevent the spread of the contagion.

Q. What’s the science behind this type of test?

In a patient with a COVID-19 infection, genetic material from SARS-CoV-2, the virus that causes COVID-19, is generally detectable in upper and lower respiratory specimens. Molecular tests are routinely used to detect the presence of viral genetic material in a sample. The specific technique that’s used is called reverse transcription polymerase chain reaction, or RT-PCR, where genetic material from a sample is copied and then compared to the genetic sequence of the virus you’re trying to detect.  

Q. How accurate are RT-PCR tests?

RT-PCR is considered the gold standard in biological identification. These tests are highly specific because they are based on the unique genetic sequence of SARS-CoV-2, the virus that causes COVID-19.If a test result is positive, you can be confident that there is SARS-CoV-2 viral RNA in the specimen; however, the possibility of a “false negative” result does exist. Anyone experiencing symptoms consistent with COVID-19 or who has been exposed to someone who has tested positive should follow CDC recommendations

Q. What should employees expect when they get tested?

The entire testing process should take only a few minutes from start to finish. It involves confirmation of the employee’s identity, completion of a brief form, and sampling via nasopharyngeal swab, which is known to be the best methodology for capturing the viral entity. 

Collecting a specimen involves inserting a long, thin swab with a soft brush on the end into one nostril. The soft bristles will collect a sample of secretions and place it in a barcoded sample kit. Nasopharyngeal swabbing typically activates the lachrymal reflex, which means it will cause eyes to water when done correctly. Sampling may be briefly uncomfortable, but generally is not considered painful.

Q. How long will it take to get results?

In most cases, Certis will provide results within 24-48 hours. 

Q. How will test results be communicated?

Should there be any positive results, Certis will notify our primary contact at your place of business by phone right away. Once all tests from your location are run, we will send a password-encrypted summary report via email to that same primary contact. Each tested individual will receive his/her personal report in a password-encrypted PDF via email the morning after samples analysis is complete.

Q.  How do I open an encrypted report?

The password on each encrypted employee report will be set to the phone number provided by the employee at time of testing. If no phone number is provided, the password will default to the business phone number provided by the employer’s primary contact.

Q. What should I do if an employee tests positive?

Individuals who test positive for COVID-19 should be removed from the workplace. The CDC website provides additional guidance. For information about contact tracing in the state of California, please visit the state Department of Public Health website.

Q. How long should a person quarantine if they test positive?

CDC recommends 14 days of quarantine after exposure based on the time it takes to develop illness if infected. This recommendation will prevent most, but cannot prevent all, instances of secondary spread. The risk of transmission after recovery is likely substantially less than that during illness; recovered persons will not be shedding large amounts of virus by this point, if they are shedding at all.

Q. Who pays for this testing?

Employers are responsible for payment to Certis. Some or all costs of testing may be reimbursable. Check with your insurance carrier.

Q. How much does COVID-19 testing cost?

Pricing is dependent upon mode of sample collection, number of tests performed and frequency of testing. Request a proposal online, or call Certis at 858-260-3228.